(5)List down steps/illustration for E-Commerce Transactions.


Answer: Following steps shows the illustration of E-Commerce Transaction:

Step 1:
  • Go to e-commerce website or e-commerce mobile application.
  • Example includes www.amazon.in, www.flipkart.com etc. 
  • Create user ID and password.

Step 2:
  • From the list of inventory, select the type of product that you want to buy. 
  • Each such e-commerce vendor has huge display of product inventory.

Step 3:
  • Evaluate and compare the products of your choice.

Step 4:
  • User makes the final choice and goes for making payment online.


Steps 5:
  • At the time of making payment, e-commerce vendor shows all details including the product being bought and the final price of the same.

 Step 6:
  • Once user goes for online payment, the e-commerce vendor displays the payment options.
  • Payment options can be cash on delivery, Payment by Debit/Credit Cards, etc.


Step 7:
  • Once the user selects the payment option, he is directed to the payment gateway where he enters the OTP or the password and the payment is made.
  • Once the payment is made, the confirmation email / SMS are received by the user.

Step 8:
  • Based on the delivery terms, the product is delivered to the customer in specified time.