(5)List down steps/illustration for E-Commerce Transactions.
Answer: Following steps shows the illustration of E-Commerce Transaction:
Step 1:
Step 2:
Step 3:
Step 4:
Steps 5:
Step 6:
Step 7:
Step 8:
Step 1:
- Go to e-commerce website or e-commerce mobile application.
- Example includes www.amazon.in, www.flipkart.com etc.
- Create user ID and password.
Step 2:
- From the list of inventory, select the type of product that you want to buy.
- Each such e-commerce vendor has huge display of product inventory.
Step 3:
- Evaluate and compare the products of your choice.
Step 4:
- User makes the final choice and goes for making payment online.
Steps 5:
- At the time of making payment, e-commerce vendor shows all details including the product being bought and the final price of the same.
Step 6:
- Once user goes for online payment, the e-commerce vendor displays the payment options.
- Payment options can be cash on delivery, Payment by Debit/Credit Cards, etc.
Step 7:
- Once the user selects the payment option, he is directed to the payment gateway where he enters the OTP or the password and the payment is made.
- Once the payment is made, the confirmation email / SMS are received by the user.
Step 8:
- Based on the delivery terms, the product is delivered to the customer in specified time.