(3)What are the benefits of automating business processes?
Answer: Following are the benefits of automating business processes:
(1)Improved Quality & Consistency: Automation ensures high
quality process with consistent results.
(2)Improved Operational Efficiency: Automation ensures smooth &
efficient system performance and also reduces error margin.
(3)Improved Visibility: Automation improves visibility of the
organization. With efficient processes, value of the organization improves.
(4)Improved Reliability: With automated processes in place,
stakeholders can rely on the organisation. This gives competitive advantage to
the organisation.
(5)Reduced TAT: Automation eliminates unnecessary tasks and
improves the operational performance and reduces the turnaround times for processes.
(6)Reduced Cost: Automation ensures optimum utilization of
resources and hence costs associated with processes are reduced. Comparatively,
manual task are performed at slower rate and more costly.